Monitori Market Square

Monitori Market Square is a joint centralised customer service point of the City of Turku, Kela and the wellbeing services county of Southwest Finland, located right at the centre of Turku on the corner of the Market Square. Monitori serves its customers face-to-face, by phone or by chat.

Please note that the service hours of individual services may vary.

Kela's customer service: https://www.kela.fi/customer-service

Phone:

Turku customer service (no Kela's customer service) +358 2 262 0100

Opening hours

Mon - Thu 09:00 - 18:00
Fri 09:00 - 16:00

Exceptional opening hours

30.4.2024
09:00 - 16:00
1.5.2024
Closed
8.5.2024
09:00 - 16:00
9.5.2024
Closed
Postal address: 
Aurakatu 8
20100 Turku
Street address: 
Aurakatu 8
20100 Turku

Visiting address: 

Aurakatu 8 | KOP-kolmio
20100 Turku

Services

Advice for immigrants

Maahanmuuttajat

Service implementation: 

Self-produced services

You can buy Kimmoke-Wristband, Senior Wristband and season cards to Leidit liikkeellä (for women), Kunnon äijät (for men) and Kuntokonkarit (for 65-year-olds and older women and men).

 

 

Service implementation: 

Others

Responsible organisation: 

Sports Services Centre

General Customer Service

Monialaista neuvontaa Turun palveluista

Phone:

+358 2 262 0100

Service implementation: 

Self-produced services

Turun alueen seudullisen joukkoliikenteen Fölin asiakaspalvelu ja neuvonta on osa Kauppatorin Monitorin asiointipalvelua. Bussikortteja voi ostaa ja ladata myös Skanssin Monitorissa.

Service implementation: 

Self-produced services

Responsible organisation: 

Turun seudun joukkoliikenne
Service available in: 
Finnish
Swedish
English

Renting Campgrounds

yksityishenkilöt, ryhmät, järjestöt

Turku has four campgrounds for youth: Ahtela in Sauvo, Tippsund in Taivassalo, Vienola in Rymättylä and Nukkumajoki in Inari. The camping grounds and their cottages are rented out to youth organisations, associations, individuals and companies, and also used by the city for excursions and camping activities. The campgrounds are ideal for larger groups and events, but they are also suited for small groups. The campgrounds can be rented out for several days at a time, or just for day use, for example. The absolute trump card of all the campgrounds is their exceptionally fine location in the midst of a most beautiful natural setting, in the vicinity of a body of water.

Phone:

+358 2 262 3112

Service implementation: 

Self-produced services

Service producer: 

Nuorisopalvelut

Responsible organisation: 

Turun kaupunki
Service available in: 
Finnish
Swedish
English

Phone:

Customer guidance Mon-Fri 9 am-3 pm, Wednesday 9.00-12.00 am, phone +358 2 262 5610
Payment matters Mon–Fri 9.00–12.00 am, phone +358 2 262 5609

Service implementation: 

Self-produced services

Opening hours

Mon - Tue 09:00 - 15:30
Wed 09:00 - 12:00
Thu - Fri 09:00 - 15:30

Tourist Information

Turku's Tourist Information serves travellers and people living in Turku region

Tourists can find Visit Turku’s Tourist Information at the Monitori by the Market Square. The tourist information office there provides expert advice and suggestions all year round.

Phone:

Telefon +358 2 262 7444

Service implementation: 

Self-produced services

Responsible organisation: 

Visit Turku
Service available in: 
Finnish
Swedish
English

Opening hours

Mon - Thu 10:00 - 17:00
Fri 09:00 - 16:00