Invoicing addresses and instructions

City of Turku will only accept e-invoices. If the supplier cannot send an electronic invoice from its invoicing system, the supplier may use our Vendor Portal, which they can access free of charge.

The City of Turku will no longer accept invoices sent as email attachments, as these are not electronic invoices.

The City of Turku does not accept invoices that contain personal information. Biographic data (e.g. name and date of birth) relating to the invoice must be submitted in a separate attachtment, which must be sent to the subscriber´s e-mail or delivery address.

Bulletins, queries, advertisements, goods and payment reminders are separately sent must be sent to the subscriber's email address or delivery address.

Invoices sent to the City of Turku must comply with the mandatory invoice requirements specified in the Tax Administration's instructions.

The invoice number of the original debit invoice must be mentioned in the reimbursement invoice.

City of Turku’s VAT number is FI02048198.

City of Turku’s business ID is 0204819-8.

Invoices will be subject to a payment term of 30 days from the receit of an acceptable invoice unless otherwise is agreed in the invoicing agreements or upon acceptance of the offer. Legislation is also taken into account.

A private entrepreneur, person working under a company name and small business owners who sell services to the city of Turku should submit a YEL-/MyEL certificate to the city before selling the service, in connection with the first invoicing and thereafter annually. The YEL-/MyEL certificate can, among other things, be sent with Suomi.fi message Messages - Suomi.fi.

• E-invoicing
• Technical requirements of the invoice
• Vendor Portal
• Invoicing of the construction service from the City of Turku (reverse value added tax obligation)
• International procurement and invoicing of goods and services

E-invoicing

The invoicing information mentioned above does not apply to limited companies of the City of Turku.

The City of Turku's Welfare Services and the Southwest Finland Emergency Services joined in the Wellbeing Services County of Southwest Finland (Varha) as of January 1st 2023. 

Invoicing addresses and instructions | Varha.fi

Fill in the invoice according to the customer's request in addition to the mandatory information

• City of Turku's purchase order number in the field intended for it
• If the purchase order number has not been given, fill then the e-mail address of the invoice recipient's auditor as an account reference in the field intended for it (firstname.surname@turku.fi or firstname.surname@edu.turku.fi or account reference)
• Other necessary information provided by the customer.

It is recommended that the e-invoice only applies to one purchase order. If you need to invoice several purchase orders with the same invoice, see XML instructions.

If the material invoices for food services have more than one line for purchase orders, enter the first order line's purchase order number in the invoice header.

Further information: hankinnat@turku.fi

Technical requirements of the invoice

The invoicer should check the detailed information required for sending the invoice from the file below. The City of Turku only accepts e-invoices in the TEAPPSXML 2.7.2 format. If you use Finvoice (1.0, 2.0, 2.01 or 3.0) or other similar format, please contact your billing system vendor to find out how to get the information content required by Turku in the right slot in your invoice message.

• XML instructions for invoices (PDF, in Finnish)

If the invoice xml contains incomplete or incorrect information, the invoice will be returned to the supplier.

Vendor Portal

If the invoice sender does not have an online invoicing system, the Vendor Portal is a free service where invoices are made and delivered electronically. The service works in Finnish, Swedish and English. To register in the Vendor Portal, complete the form on the Sarastia Oy website

You can sign into the Vendor Portal on the Laskuhotelli website.

Invoicing of the construction service from the City of Turku (reverse value added tax obligation)

The City of Turku (business ID 0204819-8) is an organisation selling construction services more than occasionally as referred to in section 8 c of the Value Added Tax Act. All construction services purchased by the City as defined by law are subject to the reversed obligation to value added taxes.International procurement and invoicing of goods and services

International procurement and invoicing of goods and services

At the ordering stage of a product or service, the city’s VAT number, FI02048198, must always be reported to the seller. This helps to ensure the validity of the invoice for the VAT process. For city’s procurements, the buyer must always be stated as City of Turku, and the specific unit making the purchase must be declared (e.g. City of Turku, Recreation Division, Youth Services).

If using an online invoice or delivery portal is not possible, the foreign invoices can be sent to the email address e-invoices@turku.fi. The invoice should contain the reference information provided by the customer, on the basis of which the invoice is directed to the correct examiner. If the necessary information is not on the invoice, it will not be processed.

An international invoice must include:

• the VAT numbers and official names of the seller and buyer
  Buyer: City of Turku + more specific unit information. The VAT number of City of Turku is FI02048198.
• The contact person/verifier of the invoice
• City of Turku purchase order number
• BIC/Swift code, BIC and Swift codes are 8 or 11 characters long (5th and 6th one are country indicators)
• IBAN (bank account number including country code)
• notification of the regulations regarding VAT in international trade
• number (incl. net weight) and type of products / extent and type of services
• delivery date of product / implementation date of service (if not same as the invoice date)
• if possible, CN (Intrastat code) in product purchases through EU trade