Information on Corona and Support for Families with Children

• Falling ill
• Schools and day care services & school and student health care services
• Nutritional therapy for children and adolescents
• Maternity clinic services
• Social services for families with children
• Emergency services
• Help with substance abuse and addiction problems
• Help in cases of domestic violence and violence in close relationships
• Food aid for the economically disadvantaged
• Furlough, unemployment or disrupted payment of salary
• Events, support and tips on what to do online

New services and practices are constantly being developed and taken into use, and information is updated on this page when the situation changes.

Falling ill

• What to do if you suspect having caught the coronavirus infection

Schools and day care services & school and student health care services

• The Activities of the Schools and the Day Care Services of the City of Turku During the Exceptional Situation Caused by the Coronavirus
• School and student health care services during the Coronavirus epidemic

Nutritional therapy for children and adolescents

Familiar everyday routines are important also during exceptional circumstances. Regular meals, daily exercise and sufficient rest help create a rhythm and support wellbeing. Eating evenly throughout the day and four to six meals per day is the key to balanced eating.

Nutritional therapists offer nutritional therapy services also during the corona pandemic. As before, they offer help in different problematic situations related to nutrition and appointments are arranged via remote access.

Further information: Nutritional Therapy for Children and Adolescents Available Also via Remote Access

Maternity clinic services

Due to the coronavirus epidemic Maternity Clinic Services are limited and some clinics have been closed. Questions regarding pregnancies and families with children are answered in maternity clinic telephone service. The joint service number for all Turku maternity clinics is open Mon-Thurs from 8:15 am to 2 pm and Fri between 8.15 am and noon. Every first Wednesday of a month the telephone service is open between 8:15 am and 11 am. Please call to book appointments, to get councelling and advice. 

• maternity clinic telephone service tel. +358 2 266 2223

In addition, the maternity clinic chat is open on Monday between 9 am and 1 pm, on Tuesday between 9 am and 11 am, Wed-Fri between 9 am and 1 pm. The chat service is for maternity and child care clinics’ customers.

• chat service

The maternity clinic offers guidance for families by phone instead of home visits. Please contact the service number +358 40 480 2247, Mon-Fri from 8 am to 10 pm.

Further information: Maternity clinic services prepare for the spreading of the coronavirus

Social services for families with children

Customer Service Chat of the Social Services is open on weekdays between 9 am and 11 am. Please feel free to ask about the social services for example in cases of financial difficulties, crises in life, problems in the everyday life, addiction problems or other difficult situations in life.

• Chat service

You may also contact our customer service tel. +358 2 262 5001 (on weekdays between 9 am and 2 pm)

Emergency services

Social Emergency Services aim to safeguard essential needs and to provide help in urgent situations 24/7 for all those in need of care, protection, and help. Social Emergency Services provide urgent social services for people of all ages living in Turku or staying in the municipality. Social Emergency Services receive and are in charge of child welfare notifications and other contact and notifications in accordance with the Social Welfare Act.

• Social Emergency Services can be contacted 24/7 by calling tel. +358 02 262 6003

Help with substance abuse and addiction problems

You can access treatment for substance abuse by booking an appointment at your own health station or with your own social worker. You will have help with mapping out your use of intoxicants and accessing treatment for substance abuse. Alternatively, you can also seek help at A-Clinic Turku.  If you have any worries about your alcohol consumption, don’t hesitate to get help. 

• Turku health stations and booking an appointment
• A-Clinic: Appointments, guidance and counselling Mon-Fri 8 am-6 pm, tel. +358 10 506 5550. Further information: www.a-klinikka.fi/a-klinikka-turku. 
• Ehyt ry substance abuse helpline +358 800 900 45. The national substance abuse helpline is free of charge and is open 24/7. You can call anonymously and the conversation is confidential.

Further information: The City of Turku Enhances Substance Abuse Services during the Corona Epidemic

Help in cases of domestic violence and violence in close relationships

In situations involving violence, getting immediate help is crucial. In case of emergency, call 112.

• In urgent cases, you can contact social emergency services, tel. +358 2 262 6003. Open 24/7.
• Turku Mother and Child Home and Shelter (Turun ensi- ja turvakoti) offers shelter 24/7 to both women and men at times when they cannot stay at home.  Tel. + 358 2 513 4100.
• Nollalinja helps anyone who has experienced physical, mental or sexual abuse or threat of violence in a close relationship. Tel. +358 80 005 005.

Further information: The City of Turku Enhances Substance Abuse Services during the Corona Epidemic - There is also help available for domestic violence

Food aid for the economically disadvantaged

Further information: Food Aid in Turku Offered by Organisations and Parishes

Furlough, unemployment or disrupted payment of salary

Many Finns will experience significant worry over work or money if they become unemployed or furloughed due to limitations caused by coronavirus. Therefore, we have put together instructions to give or pass on to those who become unemployed or furloughed or whose employer disrupts the payment of salary.

• What to do if you have become furloughed or unemployed (in English)
• What to do if you have become furloughed or unemployed (in Russian